At VickySun.com, we know that many of us are nervous about online shopping for one reason or another. We’d like to take some time to give you some peace of mind when shopping online on our web site. :-)
We originally began our selling online as VickySunPtyLtd on eBay in 2009 - Our feedback on eBay shows over 99.9% satisfied customer transactions. We are eBay Australia’s PowerSeller, our customers are very happy with our products and service. Then we decided to focus our online attention on VickySun.com and VickySunTyres.com.au. If you are looking for quality tyres at great price, VickySunTyres.com.au is the best place for you. If you are looking for lights or something elegant at affordable price to decor your lovely home, here VickySun.com is the right place.
Our passion is to bring the beautiful things around the world to our customers' homes. Our products are brand new and good quality. Mostly thanks to word of mouth from our existing valued customers, we are continuing to grow quickly.
Our online secure checkout is protected by the world-class secure industry - GeoTrust QuickSSL Premium SSL protection, enabling up to 256-bit encryption on web browsers and mobile phones, for your absolute privacy. Our custoemrs' information is absolute secure during transmission from the desktop or on the go. All credit card payments are processed securely on PayPal website or on NAB website. We do not receive, save or transmit credit card details. For those not comfortable with paying online - not a problem. We also offer bank deposit, cheque or money order as payment methods.
We’re a registered company in Australia - Vicky Sun Pty Ltd trading as VickySun.com, ABN 93 128 797 991. We deliver fast shipping - next business day dispatch (once payment is received) are made possible by our courier partners, Australia Post eParcel and Toll. When your order is sent on its way, we will email you a tracking number so you can trace your delivery online, as it merrily makes its way to your front door, quick smart! We also fully insure all deliveries, in the unlikely event a parcel is lost in transit. This means there is absolutely no risk at all for your order deliveries.
Of course, if you have any questions about us, we’d be delighted to help you. We are real people! You can send us a message via our Contact Us page about any question you may have, big or small.
At VickySun.com we are committed to providing you the best possible products, at the best possible price, with the best possible service.
If you’d like to read what some of our customers have said about us recently, check out our Feedback page.
We dedicate a lot of our time and resources to online safety and we also know that shoppers need to be informed. Whilst many people get great results from shopping online, there are a few who fall victim to internet fraud. For this reason we have compiled a list of hints and tips to consider when purchasing online:
It is generally a good idea to be familiar with the name or reputation of the company you are dealing with. Shopping from a reputable retailer will save you a headache or two when purchasing goods or services and by familiarising yourself with website delivery and return policies as well as security and privacy statements you can almost guarantee a smooth online purchase.
Check for anticipated delivery dates, any shipping or handling costs, product warranties and other important information. Look for an email address to write to (or a phone number to call) if you have a question, a problem, or if you need help. Most reputable online retailers will offer some sort of email correspondence or customer care when purchasing via the internet.
By buying through registered companies using a credit card, you can avoid most problems as strong credit card policies are practiced and good systems of dispute resolution are widely used. Before entering your payment details, ensure there is a padlock or a key symbol , which are usually at right side of your address bar or in the bottom corner of your screen that confirm you are entering your details in a secure environment. On a secure site, your information is scrambled into code, (encrypted) before being sent over the Internet, and stored on a secure database. By also keeping your passwords secret and not sharing them with other people you are safeguarding yourself from a lot of fraudulent activity. Choose a password that uses a combination of letters, numbers, and symbols and avoid choosing obvious words or dates such as a nickname or your birth date, as these are easier to crack. If you believe someone has learned your password you should change it immediately to avoid any possible risks.
Make sure to print or save electronically any records related to your online transactions. This will help you keep track of shipping dates, shipping and handling fees, and other details of your transactions. (VickySun.com allows for an automatic email confirmation to be sent whenever someone orders something)
Feel free to also contact us, if you have any questions about how safe it is to purchase from VickySun.com.